Privacy policy

This Privacy Policy describes how icarusofficial ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from icarusofficial (collectively, the "Services"). The terms "you" and "your" refer to users of the Services, whether they are customers, site visitors, or other individuals whose information we process. Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business practices or legal requirements. The updated version will be posted on the site along with the updated modification date.

How We Collect and Use Personal Information

To provide our Services, we collect personal information in several ways, depending on how you interact with us. We use this information, among other things, to:

  • Fulfill contractual obligations

  • Communicate with you

  • Improve our Services

  • Comply with legal obligations

  • Protect our rights and the rights of third parties

Types of Personal Information Collected

Information Provided Directly by You:

  • Contact Information: Full name, address, phone number, email address.

  • Order Information: Billing and shipping address, payment confirmation.

  • Account Information: Username, password, security questions.

  • Customer Support: Messages or inquiries sent to us.

Information Collected Automatically:

Device information, browser type, IP address, pages visited, cookies, and similar tracking technologies.

Information from Third Parties:

We may receive data from service providers (such as Shopify), payment gateways, and marketing partners.

How We Use Your Information

  • Service Provision and Order Management: Order fulfillment, communication, shipping, returns, etc.

  • Marketing: We may send you promotional offers or display personalized ads. For residents of the European Economic Area (EEA), this is based on our legitimate interest (Art. 6(1)(f) GDPR).

  • Security and Fraud Prevention: We implement measures to protect the platform and its users.

  • Customer Support and Communication: Responding to inquiries and continuously improving our Services.

Cookies

We use cookies to analyze user behavior and improve our Services. You can disable cookies in your browser settings, but some features of the website may become limited.

Sharing Personal Information

We share personal information with service providers (IT, logistics, payments), business partners, third parties with your consent, and competent authorities when required by law. Sensitive information is shared only with your explicit consent.

External Links

Our site may contain links to external websites. We are not responsible for the content, privacy, or security practices of such third-party sites.

Children's Data

Our Services are not intended for minors. If we receive data regarding a minor, a parent or legal guardian can contact us at support@icarusofficial.com to request its deletion.

Data Security and Retention

We implement appropriate security measures; however, no system guarantees absolute security. Data is retained only for as long as necessary in accordance with applicable law or legitimate business needs.

Your Rights (EU / GDPR)

Depending on your country of residence, you may have the right to access, delete, rectify, or port your data, as well as the right to object to its processing. To exercise these rights, please contact us at support@icarusofficial.com.

Complaints

In case of any complaints regarding data processing, please contact us at support@icarusofficial.com. If you are not satisfied with our response, you may lodge a complaint with the competent supervisory authority (such as the Garante per la protezione dei dati personali in Italy).

International Users

Your data may be processed outside your country of residence. We implement appropriate safeguards, such as the European Commission's Standard Contractual Clauses.